1777et Privacy Policy
We protect your personal information with the utmost care — this policy explains how we collect, use, and manage your data.
This Privacy Policy ("Policy") applies to all users of the 1777et platform. By using the 1777et website, application, or any of our services, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully.
What Information We Collect
We collect various types of personal information when you register on the 1777et platform and use our services. This information is collected solely for the purpose of providing you with secure and quality service.
1.1 Information You Provide
The information you provide directly to us includes:
- Full name, date of birth, and national identity card number
- Mobile number and email address
- Residential address
- Payment account details (bKash, Nagad, Rocket number)
- Username set at the time of account creation
- Documents submitted for identity verification
1.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identification details
- Browser type and operating system
- Date and time of platform access (Bangladesh Standard Time, UTC+6)
- Pages visited and session activity
- Referral source or search engine information
1.3 Transaction-Related Information
Details of all financial transactions related to deposits, withdrawals, and bonuses are stored in our system. This includes the transaction amount, time, method, and identity information of both parties.
Purpose of Information Use
Information collected by 1777et is used for the following legitimate purposes:
- Completing account registration and identity verification
- Processing deposit and withdrawal services
- Managing bonuses, cashback, and promotional offers
- Detecting financial fraud, account misuse, and suspicious activity
- Supporting the implementation of responsible gaming policies
- Providing customer support and resolving complaints
- Improving platform performance and user experience
- Fulfilling legal obligations
- Sending relevant offers and notifications with your consent
We commit that your personal information will never be sold to third parties for marketing or advertising purposes.
Information Protection and Security
1777et follows industry-standard technologies and processes to protect your personal and financial information.
3.1 Technical Protection
- All data transfers secured through SSL (Secure Socket Layer) encryption technology
- Account passwords stored using strong hashing algorithms
- Firewall and intrusion detection systems active
- Regular security audits and vulnerability assessments are conducted
3.2 Administrative Protection
- Only authorized staff have access to user information
- Staff receive regular data protection training
- All data access activities are logged and monitored
Sharing Information and Third Parties
1777et does not transfer your personal information to third parties for commercial purposes under any circumstances. However, information may be shared in the following limited cases:
4.1 Service Providers
Our trusted partner organizations providing core services such as payment processing, technology infrastructure, and customer support may have access to the minimum necessary information. These organizations are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
Information may be disclosed in accordance with the law in response to valid court orders, government directives, or demands from regulatory authorities. In such cases, we will make every effort to notify you in advance where possible.
4.3 Fraud Prevention
Information may be exchanged with relevant authorities to prevent financial fraud, money laundering, or cybercrime.
4.4 Game Providers
Our game provider organizations including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may process limited session data to ensure game outcomes and fair play.
Cookies and Tracking Technology
1777et uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Essential for login sessions and core platform functions; these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help monitor and improve platform usage.
5.2 Cookie Controls
You can control or disable most cookies through your browser settings. However, disabling cookies entirely may prevent some platform functions from working properly.
Information Retention Period
1777et retains your personal information only for as long as necessary.
- Information for active accounts is retained until the account is closed.
- After an account is closed or becomes inactive, information is retained for the period required by applicable law.
- Financial transaction records may be retained for an extended period in accordance with regulatory requirements.
- After consent for marketing communications is withdrawn, further communications are stopped, but the consent record is retained.
Once the specified retention period has passed, information is securely deleted or anonymized.
Your Rights
As a user of 1777et, you have the following rights over your own information:
7.1 Right of Access
You may request at any time to know what information we hold about you. We will provide you with a copy of the information within a reasonable time.
7.2 Right to Correction
If any of your information is incorrect or incomplete, contact us to request a correction. We will make the necessary changes after verification.
7.3 Right to Request Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.
7.4 Withdrawal of Marketing Consent
You may withdraw your consent at any time to stop receiving promotional messages and notifications. To do so, contact us at [email protected].
7.5 Filing a Complaint
If you have any concerns about how your information is handled, contact us directly. We take all complaints seriously.
Protection of Minors' Information
1777et provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.
We verify age during the registration process. If a user is found to have registered by providing a false age, their account will be immediately closed and all related information will be deleted.
If you are a parent or legal guardian and believe that a minor's information is held by us, please contact [email protected] immediately.
Policy Changes and Updates
1777et reserves the right to update or change this Privacy Policy at any time. If significant changes are made to the Policy:
- The updated policy will be published on this page and the "Last Updated" date will change.
- Registered users will be notified by email or through the platform.
- Re-consent may be required for significant changes.
If you continue using the platform after any changes, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.
Contact and Support
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:
Live Chat Support
Our 24/7 Bengali live chat support team is available seven days a week, twenty-four hours a day to assist you.
Email Contact
For privacy-related requests and complaints:
[email protected]
We aim to respond to all privacy-related requests as quickly as possible. We are always committed to protecting your information.